$2,500–$25,000 per month. Your fractional operations partner. Monthly KPI reviews, process optimization, owner coaching, and continuous improvement — without a full-time COO cost. Depth scales up to full day-to-day management under a service agreement — you retain sign-off on major decisions. Scoped to how much you want us to take on.
No required minimum term. Retainers are paid in advance, month-to-month — cancel any month. Most partnerships continue 12+ months because the work compounds, but you're never locked in.
What's Included
Monthly KPI Tracking & Performance Reporting. Core metrics monitored every month — utilization, margin, close rate, cash flow — with issues flagged before they compound. Weekly operational snapshots plus a full monthly report.
Staff Scheduling & Performance Oversight. Scheduling, utilization tracking, and performance accountability for every person on your team.
Vendor & Supplier Management. Vendor and subcontractor relationships held accountable, contracts reviewed, costs negotiated.
Financial Oversight & Cash Flow Monitoring. Monthly P&L review, receivables aging, invoicing oversight, and cash position reporting.
Customer Relationship & Escalation Management. Client issue resolution, review management, and relationship oversight for your highest-value accounts.
Process Improvement & Optimization. Recurring working sessions to tighten workflows and adapt systems as the business evolves.
Owner Advisory & Coaching Calls. Structured monthly sessions on leadership, delegation, priorities, and the operational moves that matter most.
Strategic Planning & Growth Execution. Quarterly strategic sessions — growth targets set, priorities agreed, and the operational plan built to get there.
Day-to-Day Operations Management (optional). Full oversight of daily operations — so the business runs on systems, not on the owner's personal availability. Depth is scoped to how much you want us to take on.
Priority Implementation Support. Retainer clients receive priority scheduling for any implementation project that surfaces.
You built it. Now let someone you trust run it.Book a discovery call — we discuss what a retainer looks like for you.