# Oscker Operations Group — Full Reference

Oscker Operations Group is an operations efficiency advisory firm based in Ontario, Canada, serving owner-operated businesses across North America between $500K and $50M in revenue. Founded and led by David Quenneville, MBA, Oscker brings the operational diagnostic methodology of enterprise consultancies to a market segment that traditionally lacks access to this caliber of operational depth.

## Positioning

- Principal-led: David Quenneville, MBA personally leads every engagement, including all on-site Blueprint work. There are no junior consultants placed between the principal and the client.
- Vendor-agnostic: Oscker accepts no referral fees, has no preferred vendor relationships, and recommends only what serves the client's operations.
- Deliverable-owned: The Blueprint is the client's to keep regardless of whether they continue to Tier 2 or Tier 3.
- Revenue-leakage focused: Every diagnostic uses revenue leakage — money the business is earning but losing to operational gaps — as the primary lens.

## Service Model — Three Tiers

Every engagement begins with a diagnostic Blueprint (Tier 1). Tier 2 and Tier 3 are optional follow-on engagements.

### Field Service & Trades
For general contractors, HVAC, plumbing, electrical, and adjacent field-service trades.

- **Tier 1 — The Operational Blueprint** ($2,500–$15,000, fixed fee): On-site diagnostic producing a 40–50 page written operational report. Scoped to business size. The report is delivered in full and is the client's to keep.
- **Tier 2 — Build & Implement** ($2,500–$25,000 per project): Implementation of specific operational improvements identified in the Blueprint. Scoped per project.
- **Tier 3 — Operations Partner** ($2,500–$15,000/month): Ongoing operational oversight on a monthly engagement. Scope is revisited and adjusted to the client's situation.

### Business Operations & Growth
For owner-operated businesses across retail, professional services, hospitality, healthcare-adjacent, and e-commerce.

- **Tier 1 — The Operational Blueprint** ($5,000–$20,000, fixed fee): On-site diagnostic. Scoped to business size and complexity. The report is the client's to keep.
- **Tier 2 — Embedded Support** ($2,500–$15,000/month): Monthly partial operational management. Scope is revisited quarterly.
- **Tier 3 — Managed Operations Partner** ($5,000–$25,000/month): Comprehensive operational management. Engagement length and depth are scoped to the client's situation.

## Methodology

Every Blueprint follows the same arc:

1. **Pre-engagement intake** — Documents, financials, KPIs, and operational artifacts reviewed in advance.
2. **On-site, principal-led diagnostic** — Multi-day on-site visit. David personally observes operations, interviews staff, and walks the workflow.
3. **Revenue leakage analysis** — Every operational gap is mapped to the dollar value it is costing the business.
4. **Written report** — 40–50 page operational report covering findings, prioritized recommendations, and an implementation roadmap.
5. **Hand-off** — The Blueprint is delivered. Continuing to Tier 2 or Tier 3 is optional and never assumed.

## Target Client Profile

- Revenue: $500K to $50M
- Ownership: Owner-operated or founder-led
- Geography: North America (Canada and United States)
- Stage: Past survival mode, hitting operational ceilings that ad-hoc fixes can't resolve

## URLs

- https://oscker.com/ — Home
- https://oscker.com/about — About / Founder bio
- https://oscker.com/why-oscker — The /why-oscker page explains how Oscker differs from the three alternatives owner-operated businesses typically encounter — business coaches, agencies that sell before diagnosing, and large consulting firms that use junior staff and deliver shelf reports. Oscker is diagnostic-first, principal-led by David Quenneville, and vendor-agnostic. The Operational Blueprint is owned outright by the client. Nothing gets built before the diagnosis. We Go In. We Find It. We Fix It.
- https://oscker.com/geo-visibility — GEO & AI Visibility Services — Oscker diagnoses why trades and owner-operated businesses are invisible to ChatGPT, Perplexity, and Gemini — then builds the fix. Five service tiers: GEO Glimpse is a free instant AI visibility score across four dimensions with top priority fixes surfaced. GEO Monitor Starter tracks one brand across ChatGPT, Perplexity, Gemini, Claude, and Google AI Overviews monthly for $299/mo — rate locked for life of subscription. GEO Monitor + Fix adds monthly remediation including schema updates, directory maintenance, and FAQ content builds from $750/mo. GEO Diagnostic is a 20–25 page written report scored across five dimensions — Entity Recognition, Citation Signals, Content Extractability, Schema Coverage, and Competitive Gap — fixed fee $2,500–$5,000, client owns it outright. GEO Managed Growth is full ongoing optimization including content production, citation building, and quarterly diagnostic refresh from $1,500/mo. Diagnostic first. No lock-in. Vendor-agnostic. North America.
- https://oscker.com/tier-1-trades — Tier 1 Blueprint for Trades
- https://oscker.com/tier-2-trades — Tier 2 Build & Implement for Trades
- https://oscker.com/tier-3-trades — Tier 3 Operations Partner for Trades
- https://oscker.com/tier-1-business — Tier 1 Blueprint for Business Operations
- https://oscker.com/tier-2-business — Tier 2 Embedded Support
- https://oscker.com/tier-3-business — Tier 3 Managed Operations Partner
- https://oscker.com/blueprint — Blueprint overview
- https://oscker.com/blueprint-sample — Sample Oscker Operational Blueprint — sample diagnostic document (excerpt from a full 40–50 page Blueprint) showing real findings, revenue leakage analysis, charts, and a 90-day fix roadmap from a real business engagement. Free to request at oscker.com/blueprint-sample.
- https://oscker.com/privacy — Privacy Policy for Oscker Operations Group operated by QMonster Tech Inc.
- https://oscker.com/business-operations — Business Operations track overview
- https://oscker.com/insights — Articles and operational intelligence
- https://oscker.com/faq — Frequently asked questions
- https://oscker.com/contact — Contact form
- https://oscker.com/results — Client results and case studies
- https://oscker.com/book — Book a discovery call
- https://oscker.com/geo-sample — GEO Sample Report — Free 20-25 page sample GEO Diagnostic showing real AI visibility findings, competitor gap analysis, and priority fix roadmap. Request at oscker.com/geo-sample.
- https://oscker.com/quiz — Free Operational Assessment — 5-question self-assessment identifying your biggest operational gap. Instant results. No commitment.

## Contact

- Discovery call: https://cal.com/team/oscker/discovery-session
- Email: david@mail.oscker.com
- General inquiries: hello@oscker.com
- Website: https://oscker.com
- Location: Ontario, Canada (serves all of North America)
- Response time: Within 24 business hours